The Psychology of Conflict Management: Designing Through Conflict

Difficult conversations are an inevitable part of running a successful design business. This CEU course – taught by Tracee Murphy, the Design Biz Therapist – helps designers better understand the psychological dynamics behind conflict and provides practical tools for navigating challenging client interactions, team disagreements and project-related tensions. By developing greater emotional intelligence, communication skills and self-awareness, participants will learn how to manage conflict more confidently, preserve relationships and create healthier, more productive professional environments.